Contact Us
Gamejim is run by a small team, and the fastest way to reach an actual person is email. Whether you have found a bug, want a feature, need your data removed or want to talk business, write to us and we will get back to you.
What to write to us about
- A bug or a crash — tell us the game name, your device model and Android or iOS version, and what you were doing when it happened. A screenshot or a screen recording helps more than anything else.
- Feedback and feature requests — what you would change, and why. We do read all of it, and a good chunk of what we ship started as a player email.
- Account or data requests — to delete your account or ask what data we hold, email us from the address linked to the account. See the Privacy Policy for the full process and how long it takes.
- Business, press and advertising — partnership, publishing, user acquisition or press enquiries all go to the same address. Put the topic in the subject line so it reaches the right person.
Before you write about a game
If your question is about how a specific game works, the game's own page usually answers it. Every game has its own page with what it does, how to play it and where to download it — start from all games.
If a game will not install or a purchase failed, that is normally a store issue rather than a game issue, and Google Play or Apple support can resolve it faster than we can.
Other places you can reach us
- Facebook — facebook.com/gamejimstudio
- Instagram — @gamejimstudio
- Google Play — you can also leave a review on our developer page, though we cannot reply to reviews in as much detail as we can by email.
Social messages get seen, but they are slower than email and we cannot handle account or data requests there.
Who you are writing to
Gamejim is the games label of Game Jim Studio, an independent mobile game developer. More about the team and what we build is on the about page.